Used Medical Equipment FAQ

Welcome to the Used Medical Equipment FAQ page for Global Med Brokers. We provide transparency for buyers sourcing assets from hospital closures and facility upgrades. Below are the most common questions regarding our liquidation process and international logistics

Frequently Asked Questions (FAQ)

🏥 Used Medical Equipment FAQ - General Questions

1. What kind of medical equipment do you sell?

We offer used medical equipment sourced from hospitals, clinics, and healthcare providers. Our inventory includes diagnostic devices, imaging systems, patient monitors, surgical tools, and other hospital-grade equipment.
We act as a specialized broker for large-scale medical facilities. When a hospital undergoes a facility upgrade or a complete closure, we step in to manage the liquidation of their high-value assets, from neurology to surgical suites.

2. Who are your primary customers?

We primarily serve resellers and refurbishers who specialize in restoring medical equipment for resale or redistribution.

3. Is the equipment tested before sale?

All items are checked for basic functionality and cosmetic condition but are sold as-is unless stated otherwise. Detailed testing and refurbishment are typically handled by the reseller or buyer.
Yes. Since all our assets are sourced from hospital closures and facility upgrades, we sell everything in "as-is" condition. To ensure complete transparency, we provide a custom video recording of the equipment’s current condition for any serious buyer upon request. We want our clients to be 100% confident in the equipment they are purchasing for their clinics or resale businesses.

🛒 Ordering & Pricing

4. How can I place an order?

You can browse available inventory on our website or contact our sales team directly for bulk purchases or specific equipment needs.

5. Do you offer volume discounts for resellers?

Yes. We offer competitive pricing and bulk discounts for large or recurring orders. Contact us to request reseller pricing.

6. Can I request a product list or catalog?

Absolutely! Please contact us to receive our current inventory list or request a custom catalog tailored to your needs.

🌍 Shipping & Fulfillment

7. Do you ship internationally?

Yes, we regularly ship to refurbishers and resellers around the world. We can assist with international logistics, documentation, and customs clearance.
Yes, we provide the necessary commercial invoices and packing lists required for the international export of used medical technology.

8. Can you arrange freight or palletized shipping for large orders?

Yes. We provide freight shipping options for bulk purchases and can handle packing, palletizing, and logistics coordination.

9. How quickly can you ship after an order is placed?

Most orders are shipped within 2–5 business days, depending on the size and complexity of the order.

⚙️ Equipment Condition & Documentation

10. Are devices fully functional?

Our equipment is sold in used, unrefurbished condition. Some units may be functional, while others might require parts or repair. We include condition notes when available.

11. Can I inspect equipment before purchase?

Yes, inspections are welcome by appointment at our warehouse. Virtual inspections may also be available upon request.

12. Do you provide serial numbers or device history?

Yes. We can provide serial numbers and any available service history to help with compliance or refurbishment planning.

🔁 Returns, Support & Compliance

13. What is your return policy?

All sales are final unless the equipment received is materially different from the description provided. If you believe there’s an issue, please notify us within 5 business days of receipt and include supporting documentation (e.g., photos, serial number).

14. Do you offer technical support or warranties?

No. All equipment is sold as-is, without warranties or technical support. Buyers are responsible for inspecting, testing, and refurbishing the equipment.

15. Is your equipment FDA compliant?

While some equipment may be FDA-cleared or registered, it is the buyer’s responsibility to ensure compliance based on its intended use and local regulations.